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Tagging your contacts

Organise your contacts and mailing lists using Tags.

Nathan Chaniago avatar
Written by Nathan Chaniago
Updated over a month ago

🏷️ Use Tags to group your contacts and to add useful information about them.


Table of contents


What are tags?

Tags are a convenient way for you to group and organise your contacts in the way that works for you. You can use Tags to streamline email campaigns, organise contact lists, and add useful information to your contacts.

What are some examples of Tags?

Tag contacts based on...

Examples

Their importance

VIPs, HNW leads

Where you met

Roadshows, Dinner, Noosa Conference

Their company or job role

CEO, Media, Broker

How friendly they are

Friendly, Neutral, Hostile

Date of import

Import Oct 2023

How do I manage my Tags?

There are three ways to create a tag and apply them to your contacts:

  1. Creating a Tag directly on a contact page

  2. Creating a Tag when you bulk import contacts

  3. Creating a Tag from the Tag page
    ​

Managing Tags on a contact page


Creating and applying a tag directly to a contact

  1. Click the "Add tag" button

  2. Search for an existing Tag OR start typing the name of a new tag

  3. Hit Enter OR click on the "+ Create new..." option

⭐️ Make your tag standout by adding an emoji! You can also customise the colour by editing the Tag.

Removing a tag directly from a contact

  1. Click on the "X" on the right side of the Tag to remove it from the contact

✳️ Clicking on the Tag will take you to it's page where you can view all contacts that are associated to that Tag.

Creating and adding Tags during contact Import


  1. Access the Import functionality by either:

    1. clicking on "Import a list" button on the Tags page

    2. clicking on "Import a list" button on the Investor search page

  2. Complete the import process as usual

  3. Search for an existing Tag OR start typing the name of a new tag and hit Enter

πŸ’‘ Tags chosen will be applied to all contacts being imported. Any contacts that already exist will have the selected tag added to their list of associated tags.

Creating and managing Tags from Tag page


Creating a new Tag

  1. Go to the Tags page

  2. Click on "Create new tag +" button

  3. Fill in required information

  4. Click next

πŸ’‘ Tag names need to be unique. However, Tags and Segments can share names.

Editing a tag

  1. Go to the Tags individual tag page

  2. Click on "Edit"

πŸ’‘ You can also edit a tag directly on the Tag page by clicking the three dots (...) next to name of the tag.

Bulk editing contacts in a Tag


Selecting/deselecting contacts one-by-one

  1. Click on the checkbox next to the contact to add them to the Tag

  2. Clicking on a selected checkbox will remove them from the tag

  3. Click on "Save changes" to confirm your choices

πŸ’‘ You can also search for contacts using the search bar.

Selecting/deselecting all contacts

  1. Clicking on the "Select All" check box will select all contacts in the current preview and will add it to any previously selected options

  2. If the all contacts in the current preview are already selected, clicking "Select All" will deselect everyone in the current preview

  3. Clicking on "Save changes" will confirm your choices

πŸ’‘ You can use filters to bulk select contacts based on a condition, including using other tags to filter your contacts.

πŸ‘€ Review your choices by clicking on the "Tagged contacts only" toggle to see only selected contacts.

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